Our Policies
Our Policies
Passengers are required to check in at least thirty (30) minutes prior to departure.
Passengers shall comply with all Government travel requirements, and present
exit, entry, and other required documents.
— The fare for carriage hereunder is subject to change. Carrier reserves the right to
refuse carriage to any person who has acquired a ticket in violation of applicable
law or Carrier’s tariffs, rules, or regulations.
— Tickets are valid for six months from the date of issue
— Carrier is not responsible for luggage and parcels.
It is our intention however to show due diligence in loading and unloading
baggage. We ask all passengers to be aware not to over pack bags, which
often causes strain on handles and stitching when lifted. Passengers are
allowed one (1) small piece as a carry one. Excess baggage will be subject
to a $5 service charge. Bags weighing over 50lbs will incur an over-weight
charge of $0.50 per pound.
Land and Water sport equipment will be charged large items. Cost will be
assessed based on size/weight and start at $25 and can go up to $60. Boxes
and packed coolers are considered cargo. Cost starts at $15 per piece and
will increase based on size and weight.
We DO NOT carry pieces that exceed 75lbs.
— Carrier’s sole responsibility to issue a refund is only for cancellation due to
mechanical failure.
— All requested refunds are subject to a 15% service charge 24 hours before travel
date.
